CANCELLATION POLICY

Private sessions and Duet session require 24hrs notice for cancellations to avoid charges. Cancellations or any changes made within 24hrs will be charged. We kindly ask you to cancel or amend our booking via the link provided in your confirmation email.

Please note that the booking system will generate a booking reminder sent to your email address 48hrs before your booking to give you plenty of notice should you wish to amend or cancel your booking without charge.

PRIVACY POLICY

WHAT INFORMATION DO WE ASK OF YOU, AND HOW IS IT STORED?

The information I hold about you is your name, phone, and email to contact you about bookings. This information is securely stored in the booking system that we use: Acuity. When making a payment via card on Acuity (Stripe) your card details are not kept on record and used for the purposes of your chosen purchase only.

We will request medical history to help in planning your sessions. This is stored in a password protected file and only accessible by myself. Regular and long standing clients may need to complete a new form every year to ensure any new conditions and health history is kept up to date.